Improving Throughput with The Theory of Constraints

Excellent slideshare by Andrew Rusling.  I would recommend that anyone wanting a view read The Phoenix Project, followed by The Goal, Theory of Constraints

The latter is not set in an IT environment. But the same principles apply.

[slideshare id=46627458&doc=tocandqueuingtheoryslideshareversion-150403201531-conversion-gate01]

Author | Miles Davenport

Career programmer, who designs, assembles, fixes, and supports customers, software and systems.